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Terms Conditions That Govern Your mt03 Account

These terms set out the rules for opening and using your mt03 account, including how deposits through bKash, Nagad, and Rocket are handled and what applies to your region.

Account eligibility rulesbKash, Nagad, Rocket deposit termsWithdrawal and verification conditionsRegional access requirementsAccount suspension policy

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HOW WE OPERATE

Account Security and How We Handle Your Data

We take the security of your account and the data attached to it seriously. Here is how we approach the areas that matter most to you as an account holder.

Account Security

Your account is protected by password authentication and OTP verification on login. Never share your PIN or OTP with anyone — mt03 staff will never ask for them.

Data Retention

We retain account and transaction records for as long as required by applicable law and our internal compliance obligations. You may request a summary of your data by contacting support.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. No third-party advertising cookies are placed without your consent.

Requesting Changes

To update your registered details — including the mobile wallet number linked to your bKash or Nagad withdrawals — submit a request through live chat with your account ID and verification.

What These Terms Cover and How They Apply

mt03 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on mt03, you agree to these terms in full. They apply to every action you take on the platform — browsing the lobby, funding your wallet, placing wagers, and requesting withdrawals. Deposits made through bKash, Nagad, or Rocket are subject to the

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transaction rules described here, including verification steps we may require before a withdrawal is processed. We reserve the right to update these terms; when we do, we will notify you through your registered account. Continued use after a change takes effect means you accept the revised
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terms. These terms do not override your rights under applicable Bangladesh law, and nothing here creates an entitlement to access where local law restricts it. If a section of these terms is found unenforceable, the remaining sections stay in force. Disputes are handled through the contact
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channels listed in the support section below. Your account is personal and non-transferable — sharing login credentials or operating multiple accounts is a breach of these terms and may result in account suspension.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles queries through the channels below. For wallet-related disputes — such as a bKash or Nagad deposit that has not reflected — include your transaction reference when you write in so we can resolve it faster.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice. If yours is not here, contact support directly.

These terms apply to anyone who opens an account on mt03. Access and eligibility depend on your local law and whether your region is supported — check before registering.

We can update these terms and will notify you through your registered account when we do. Continuing to use your account after the update means you accept the new version.

A breach — such as operating multiple accounts or sharing login credentials — may result in account suspension or closure. Any balance subject to a breach investigation may be held pending review.

Contact support via live chat and provide your bKash or Nagad transaction reference. We will cross-check against our payment records and respond with a resolution or next step.

Send a data request through our email support channel with your account ID. We will respond within the timeframe required by applicable law in your region.

Where any section of these terms conflicts with applicable Bangladesh law, local law takes precedence for users in that jurisdiction. The rest of the terms remain in effect.

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