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How mt03 Handles Your Personal Information

Your account details, payment activity through bKash, Nagad, or Rocket, and browsing behaviour on mt03 are handled with clear rules about what we collect, why we collect it, and how long we keep it.

Account data protectedbKash, Nagad, Rocket payment privacyCookie controls availableData request support
mt03 How mt03 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

Email Support Send your data access or deletion request to our support address. We aim to respond within a few business days and will confirm receipt when your request is logged.
Live Chat Open the chat widget from any page on mt03 to speak with our support team directly about a privacy concern or to ask what data we hold on your account.
Account Settings Some data preferences — including marketing contact and cookie choices — can be managed directly from your account settings page without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Account Security

Your mt03 account is protected by password hashing and OTP verification on login. We do not store your bKash, Nagad, or Rocket PIN — payment confirmation happens inside your wallet app.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust non-essential cookie preferences from the cookie banner or your browser settings.

Data Retention

We keep your account data while your account is open and for a defined period after closure. You can request a summary of what we hold by contacting support through live chat or email.

Your Rights

You can request access to your personal data, ask us to correct inaccurate details, or request deletion where permitted by applicable law. Submit requests via live chat or the support email address.

Common Questions About Your Privacy on mt03

Straight answers to what Bangladesh account holders ask most about how their data is used, stored, and protected on mt03.

We collect your registration details, contact information, and the payment method you choose — bKash, Nagad, or Rocket. Device and session data is also logged to secure your account.

No. Your bKash, Nagad, or Rocket transaction data is used only to process your deposit or withdrawal and to meet verification requirements. It is not sold or shared for marketing.

Contact our support team via live chat or email with your account details. We will confirm receipt and provide a summary of the data we hold on your account within a few business days.

Yes. You can request deletion of your personal data where permitted under applicable law. Submit the request through live chat or support email, and we will confirm what can be removed.

We use essential cookies to keep your session active and analytics cookies to improve the lobby experience. Non-essential cookies can be turned off from the cookie banner or your browser settings.

Your data is handled under this privacy policy regardless of where in Bangladesh you access mt03. Availability and applicable rules depend on your local law and eligible regions.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.